Stage 4 restrictions: Coronavirus update

As per the Department of Health and Human Services guidelines, you are able to take your pet to the vet and leave home to pick up a new pet during the stage 4 restrictions now in force in Metropolitan Melbourne.

Effective from 10am on Monday 10th August, 2020 we will be operating as below:

Our Feline dedicated veterinary clinic will remain open for essential care cases by appointment only. There are are no restrictions on clients attending veterinary clinics- even if the veterinary clinic is not within 5km of your home. Seeking veterinary care is considered “health and care” and is therefore exempt from the stage 4 travel restrictions. To make an appointment, please contact our  veterinary clinic on 038457.6504. To view further guidelines prior to your appointment, please click here.

Our Adoption Shelter will re-open for adoptions by application and appointment only. If you would like to submit your interest in adopting a cat in need, you can do so by submitting an adoption application by clicking here .  Please note, due to an increase in demand, it may take up to 5 days for a member of our Adoptions Team to contact you to discuss your application. For further information on adopting a new pet during stage 4 restrictions, please click here

We will only be able to accept new surrender requests if the cat / kitten is being surrendered for welfare reasons and you live within the Banyule or Nillumbik council municipalities. If you live outside of Banyule or Nillumbik, we recommend that you contact your local Pound. If you do need to submit a surrender request, you can do so via our website by clicking here.

Our Retail Store will offer contact free, click and collect food and health-care items for your cat. To view our range and to order online, visit: https://www.catprotection.com.au/shop/for-your-cat/ Same day collection is available during our Shelter opening hours when orders are placed before 12pm noon.

All visitors to our veterinary clinic and adoption shelter must wear a mask, have their a temperature checked on arrival and abide to social distancing recommendations. Only one-person per family / household is able to attend the adoption appointment and this should be the person responsible for the cat’s care post-adoption. If you are experiencing any cold or flu symptoms or have come into direct contact with someone diagnosed with COVID-19, please contact our Shelter on 8480.6500 to reschedule your appointment.

Thank you for your continued support and understanding as we make all of the necessary changes to keep our staff, the local community and the cats that we care for safe. We will continue to monitor the situation closely and advise if any further changes to our operating may be required.